Zeus Shortlisted for Three Awards at the Modern Law Awards 2020
- Innovation of the Year
- Best Use of Technology
- Supporting The Industry (1-25 employees)
Now in their seventh year, the Eclipse Proclaim Modern Law Awards were launched to celebrate and identify sparkling talent and success in entrepreneurship, market development, business management and best practice in the modern legal services arena.
We we’re nominated for best use of technology and innovation of the year for our Call MI platform which can be seen in action here. The software uses natural language processing, or NLP, which focuses on the interactions between computers and human languages. That makes it possible for computers to read text (or hear speech), interpret that text or speech. Also to determine what to do with the information.
In other words, you can text or call the robots and they’ll tell you whats going on in your firm!
For our use of this technology the Call MI engine interacts with Proclaim case management data. Therefore, it relays the answers back to the caller / messenger. Moreover, the software is so flexible that it can interact with most case management systems and any structured database.
Our final nomination was for supporting the industry. Zeus doesn’t just provide software services we also provide outsourced HR, Finance, Information Security, Legal Clerks and Call center services, check us out!